ORTHO INDUSTRY NEWS CareCredit To Offer Free Practice Management CD CareCredit is offering a compli-mentary educational audio CD, Accountability = Energized Teams and Satisfied Patients, featuring Dr. Rhonda Savage, chief operating officer of Miles Global, a practice management and consulting firm exclusively serving dentists. Accountability creates an envi-ronment where team members are empowered, energized, confident in their roles and responsibilities, and aware of the value they contribute to the team and to patients. In this audio program, Dr. Rhonda Savage shares how accountability “done right” can improve communications, effi-ciency and help the practice run smoother and more professionally. “Accountability is a good thing,” says Dr. Savage. “When your team has clarity on what is expected from them and when, and are given the time and tools they need to succeed, they will be more engaged, more focused and more productive. Account-ability is easy to implement as a system in your practice and will lead to improved team morale and patient care.” Dr. Savage shares her four-step system of empowering accountabil-ity and outlines how daily coach-ing is a cornerstone of better team communication. She also details the proven “feel, felt, and found” technique, which can be used to enhance communication between team members and with patients. How to give effective performance reviews and the importance of cele-brating individual and team success are also discussed. Practices that currently accept CareCredit can request a copy of this complimentary audio CD by contacting their Practice Develop-ment Team at 800-859-9975. Prac-tices that have yet to add Care-Credit as a payment option can call 800-300-3046, ext. 4519 to request their complimentary copy. GET PUBLISHED! Call for Authors The editorial board of JAOS is interested in reviewing case studies, educational articles and industry insights from its members. Arti-cles can be about orthodontics for children and adults, research reports, technique papers, tips, suggestions, book reviews, practice management, and more. Papers submitted for consideration for publi-cation in JAOS will be peer-reviewed, and will be subject to editing for spacing and clarity. Article length not to exceed 4,000 words. For more information, download JAOS Author Guidelines at www.orthodontics.com/assets/images/pdfs/aos_ journal2012_jaos_author_guidelines.pdf. www.orthodontics.com January/February 2013 9
Journal of the American Orthodontic Society January-February 2013: Page 9
